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Henry Thong
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- 735 posts
Silver Member
Posted 26 August 2013 - 05:54 PM
As seen from my previous t-blog, 3 years plus ago, it is also a rush one month to complete renovation.
The key contractor that helps me archive this is Henry from ID Note. This time, I am putting my bet on him again. But before I chosen Henry actually I approached 4 a contractor aka ID for quotation, although some of the price seem competitive but they are just not convincing to me that they are able to complete my renovation with 1 month.
Henry, being the boss of the company I find it easier for me to get instant pricing and quotation plus the last good job done previously for my 4 roomy, there is no reason why I cannot give the job to him again....and Thanksfully I made the right choice, so far Henry has kept his promise to deliver his work... the last few miles which is critical which is the carpetary work, I am counting on him to give me his best! 
Of course, there are others good contractors that I will like to praise for their great service
Star Cool Aircon - Aka Aron and Ah boon
Please do not hesitate to get a quotation from them...these guys are really very good contractors that keep their promise and deliver good service with I think the best price in town... I installed a Starmex system 4 with total of 3 trips - 1 for removing old unit, 1 for trucking and last for fancoil and compressor. I am most thankful because all the 3 trips were arranged in very short notice...Gxxx xity will most likely ask me to go fly kite with such rush arrangement and schedule. But there is some cons which I think is everyone concern, they are not too contactable, however to be fair, Ah boon will reply my sms or email in the evening so we can still manage to reach each other without a problem. I think these guys are hands on people so most of the time they are either climbing, holding on to heavy stuff so don't expect them to pick up your phone so causally lah.
Next is Supreme Flooring - Kelvin is the one that I met in the Expo trade show somewhere in May, I find him very sincere and just that we can click do I decided to give Supreme a try instead of previously I using Kronotex... Today is the installation and 4 men are arrange to work at my place... so expecting completion today. So will give my review later. But I don't think it will be of much surprize for laminated flooring since the produce comes with long warrenty so I think should be Ok.
I am going to give Faith Coat, Philip the work review once he completed the work next week. So far I can only says he is a sincere guy and the exhibition at expo is convincing.
Seem that I am related to these people or given great discount for advertising hah... 
? not at all but I really want to show my appreciation to them for their great cooperation to help me meet the dateline. 
? not at all but I really want to show my appreciation to them for their great cooperation to help me meet the dateline. 
- Members
- 3,126 posts
Platinum Member
Posted 24 September 2009 - 10:04 AM
Good services part 4
The Henner club – Henry ID note Woodlands ( A HDB licensed contactor )
Ever since I start my T-blog , I had receive quite a lot of Pm asking about my contractor contact. Since then the henner force had been growing too. To be fair I think it’s time for me to write a short review (not really short) on Henry team of renovation to answer all quires.
I like Henry Quotation. It’s clear all black and white. Anything written in the quotation he will not increase the price (unless upgrade involved). Forumer had been asking me about any hidden cost. I would say there isn’t any for my case, or I would say I didn’t consider those as hidden cost as mainly mine is like adding additional item (changing of door knock etc etc). To me example of hidden cost is like: He charge u the kitchen cabinet but after doing it he tell you need to pay extra for the handle, or labour cost for installing hob and hood etc … But Henry wouldn’t do this type of thing.
Price wise, it’s really very good. I visited a total of around 10 ID film and contractor. He’s the one with the lowest and giving me the most confident. One of my army friends is working with an ID film. I show him the quote that time and he keep asking me to be careful as the price is too cheap to true. Ha … Lucky everything turn out well.
Contact ability. Very good. Henry is always contactable be it before signing, during renovation or even after renovation. Even when he is not in Singapore, he will call you back immediately once he is back. So far the longest wait I had for him is 2hr when he is with another customer. He call back 2hr after my miss call.
Design. Not bad. He is not those designer that give you 3D drawing. He designs through his experience. My kitchen is design by him. He’s also the one that drive us around selecting our tile. We actually spend whole day selecting tile and he give a lot of good recommendation too.
Carpenter Workmanship. Very Good. Understand from forum that a lot of contactor will discourage their customer to choice white glossy laminate for their cabinet. Excuse given will be hard to maintains, turn yellow etc etc. However the true reason is that it’s very difficult to install as there will be a high chance of visible warpage. However when I chose white laminate for my kitchen, he didn’t discourage me at all and even help me to design and match the red glossy laminate. Even closet design designer also admit my my kitchen is very well done.
Tiler workmanship. Good . The ground line between tile is small and not deep. We are quite fussy customer, even small snake ground line we wouldn’t accepted.
Painter. Bad. I don’t really like the painter initial workmanship. Did complaint to Henry about that and lucky he send another guy to rectify the problem. If not I will see patches at my living hall… Phew…
Electrician. Price is average but after sale service very good. I did consider outsourcing initial, (hoping to save some money) but in the end his electrician price is very standard as compare to the market. To save trouble I let him handle. But I must say his after sale service is really good. There is 1 occasion that my MBR toilet light spoils. I call Henry to arrange his electrician to take a look. Upon trouble shooting we found out that it’s not the installation problem but it’s the light issue. He didn’t charge us for that service and even offer to reinstall back the light FOC for me after I exchange it from lighting shop.
Laminated flooring. Henry got Supreme member to install my laminated flooring. The only thing that surprises me is that he manages to get the price lower then what I get from contacting supreme direct. He keep telling me he didn’t earn for that, ha … don’t know how true.
Plumper services. I really feel sorry for them. They are the one that visit my house the most time as the thing I bought keep having problem (no extra charges for additional visit during renovation) . I would say their workmanship is neat and tidy and during the last visit (my W.C saga ) that guy even mop my common toilet clean before he left.
To date, I still keep in contact with Henry. He just visits my place recently to look at my baby with his wife and 2 cute boy boy. I feel comfortable working with him and hope anyone who work with him have a pleasant experience too.
The Henner club – Henry ID note Woodlands ( A HDB licensed contactor )
Ever since I start my T-blog , I had receive quite a lot of Pm asking about my contractor contact. Since then the henner force had been growing too. To be fair I think it’s time for me to write a short review (not really short) on Henry team of renovation to answer all quires.
I like Henry Quotation. It’s clear all black and white. Anything written in the quotation he will not increase the price (unless upgrade involved). Forumer had been asking me about any hidden cost. I would say there isn’t any for my case, or I would say I didn’t consider those as hidden cost as mainly mine is like adding additional item (changing of door knock etc etc). To me example of hidden cost is like: He charge u the kitchen cabinet but after doing it he tell you need to pay extra for the handle, or labour cost for installing hob and hood etc … But Henry wouldn’t do this type of thing.
Price wise, it’s really very good. I visited a total of around 10 ID film and contractor. He’s the one with the lowest and giving me the most confident. One of my army friends is working with an ID film. I show him the quote that time and he keep asking me to be careful as the price is too cheap to true. Ha … Lucky everything turn out well.
Contact ability. Very good. Henry is always contactable be it before signing, during renovation or even after renovation. Even when he is not in Singapore, he will call you back immediately once he is back. So far the longest wait I had for him is 2hr when he is with another customer. He call back 2hr after my miss call.
Design. Not bad. He is not those designer that give you 3D drawing. He designs through his experience. My kitchen is design by him. He’s also the one that drive us around selecting our tile. We actually spend whole day selecting tile and he give a lot of good recommendation too.
Carpenter Workmanship. Very Good. Understand from forum that a lot of contactor will discourage their customer to choice white glossy laminate for their cabinet. Excuse given will be hard to maintains, turn yellow etc etc. However the true reason is that it’s very difficult to install as there will be a high chance of visible warpage. However when I chose white laminate for my kitchen, he didn’t discourage me at all and even help me to design and match the red glossy laminate. Even closet design designer also admit my my kitchen is very well done.
Tiler workmanship. Good . The ground line between tile is small and not deep. We are quite fussy customer, even small snake ground line we wouldn’t accepted.
Painter. Bad. I don’t really like the painter initial workmanship. Did complaint to Henry about that and lucky he send another guy to rectify the problem. If not I will see patches at my living hall… Phew…
Electrician. Price is average but after sale service very good. I did consider outsourcing initial, (hoping to save some money) but in the end his electrician price is very standard as compare to the market. To save trouble I let him handle. But I must say his after sale service is really good. There is 1 occasion that my MBR toilet light spoils. I call Henry to arrange his electrician to take a look. Upon trouble shooting we found out that it’s not the installation problem but it’s the light issue. He didn’t charge us for that service and even offer to reinstall back the light FOC for me after I exchange it from lighting shop.
Laminated flooring. Henry got Supreme member to install my laminated flooring. The only thing that surprises me is that he manages to get the price lower then what I get from contacting supreme direct. He keep telling me he didn’t earn for that, ha … don’t know how true.
Plumper services. I really feel sorry for them. They are the one that visit my house the most time as the thing I bought keep having problem (no extra charges for additional visit during renovation) . I would say their workmanship is neat and tidy and during the last visit (my W.C saga ) that guy even mop my common toilet clean before he left.
To date, I still keep in contact with Henry. He just visits my place recently to look at my baby with his wife and 2 cute boy boy. I feel comfortable working with him and hope anyone who work with him have a pleasant experience too.
hopefully
everything spent well worth 
